Position title
Key Account Manager
Description
- We are looking for a skilled Key Account Manager to oversee the relationships of the company with its most important clients.
- The person will be responsible for obtaining and maintaining long-term key customers by comprehending their requirements.
- will be apt to build strong relationships with strategic customers and will be able to identify needs and requirements to promote our company’s solutions and achieve mutual satisfaction.
- The goal is to contribute to sustaining and growing our business to achieve long-term success.
Responsibilities
- Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition
- Acquire a thorough understanding of key customer needs and requirements
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives
- Ensure the correct products and services are delivered to customers in a timely manner
- Serve as the link of communication between key customers and internal teams
- Resolve any issues and problems faced by customers and deal with complaints to maintain trust
- Play an integral part in generating new sales that will turn into long-lasting relationships
- Prepare regular reports of progress and forecasts to internal and external stakeholders using key account metrics
Qualifications
- Proven experience as a key account manager
- Experience in sales and providing solutions based on customer needs
- Strong communication and interpersonal skills with an aptitude in building relationships with professionals of all organizational levels
- Excellent organizational skills
- Ability in problem-solving and negotiation.
Hiring organization
Sri Devi Group
Employment Type
Full-time
Job Location
Hyderabad, Telangana, India
Date posted
December 21, 2023
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